Data Privacy
What information I collect, use, and why
I collect or use the following information to provide care & services:
Name, address and contact details
Pronouns
Date of birth
Next of Kin details including any support networks
Emergency contact details
Health information (including medical conditions, allergies, medical requirements and medical history)
Lawful basis and data protection rights
Under UK data protection law, I must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis I rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access - You have the right to ask me for copies of your personal information. You can request other information such as details about where I get personal information from and who I share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
Your right to rectification - You have the right to ask me to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
Your right to erasure - You have the right to ask me to delete your personal information. You can read more about this right here.
Your right to restriction of processing - You have the right to ask me to limit how I can use your personal information. You can read more about this right here.
Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.
Your right to data portability - You have the right to ask that I transfer the personal information you gave me to another organisation, or to you. You can read more about this right here.
Your right to withdraw consent – When I use consent as my lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, I must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact me using the contact details at the bottom of this webpage.
My lawful bases for the collection and use of your data:
My lawful bases for collecting or using personal information to provide care & services are:
Consent - I have permission from you after I gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – I have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Where I get personal information from
Directly from you
How long I keep information
I consider two separate data categories for the purposes of data retention; these are:
Required information
Required information is - your name, email address, pronouns and anonymised session notes.
I shall delete required information 5 years after the date of our last session.
Optional information
Any data stored that does not fall under required information is optional information.
I shall delete optional information 1 year after the date of our last session.
Who do I share information with
Others I may share personal information with:
Organisations I may need to share information with for safeguarding reasons:
Other health providers (eg GPs and consultants)
Care providers
Emergency services
Organisations I’m legally obliged to share personal information with
ClinicalWill.App
Duty of confidentiality
I am subject to a common law duty of confidentiality. However, there are circumstances where I will share relevant health and care information. These are where:
you’ve provided me with your consent (I have taken it as implied to provide you with care, or you have given it explicitly for other uses);
I have a legal requirement (including court orders) to collect, share or use the data;
on a case-by-case basis, the public interest to collect, share and use the data overrides the public interest served by protecting the duty of confidentiality (for example sharing information with the police to support the detection or prevention of serious crime);
the requirements of The Health Service (Control of Patient Information) Regulations 2002 are satisfied
Sharing information outside the UK
Where necessary, I may transfer personal information outside of the UK. When doing so, I comply with the UK GDPR, making sure appropriate safeguards are in place.
For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact me using the contact information provided at the bottom of the page.
Organisation name: Google LLC
Category of recipient: Storage provider
Country the personal information is sent to: US
How the transfer complies with UK data protection law: The country or sector has a UK data bridge (also known as Adequacy Regulations)
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to me using the contact details at the bottom of this page.
If you remain unhappy with how I’ve used your data after raising a complaint with me, you can also complain to the ICO.
The ICO’s contact information:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AFHelpline number: 0303 123 1113
Last updated
18/10/2024